There is a reason Target gets it right
What is the difference between Wal-Mart and Target? It's the same difference between Home Depot and Lowes. One has style and the other is...
A Dell of a lot of curiosity
I wonder how many people to go Dell and just test out configurations on computers to see the price. Certainly Dell has these numbers,...
You’ve really made it baby?
When do you know your product or service has really made it? When people write books about it. Especially if they write a manual....
What does your customer want?
So what do your customers want? I have no idea. Have you ever asked them?Ask yourself one question: Why do I make my product/service/etc.?Then...
Spotify: How to download for Offline Mode
So you have Spotify Premium and now you want to know how to download the songs so you can listen during offline mode or...
Service? Who gives a crap about service?
Today at the gym I saw a trainer texting while his client was killing themselves on the leg press. If I looked up and...
What stores offer layaway?
Growing up it seemed that every department store offered layaway. Over time that changed to credit cards, mostly because they could earn more money....
Sell a cure, not a bandaid
I've had problems with my wrists for years. It's not carpal tunnel, its an old kickboxing injury. If you don't hit the heavy bag...
The New Time of Caring
I've come across a new--new to me anyway--phenomenon--the new time of caring. Weird title I know. And surely the phenomenon isn't new--but it just...
Some companies get it–some don’t
Here are three companies and I'm wondering if you can guess which two understand their customers and how to reward their patronage:1. Borders2. Barnes...
