Cinemark off the mark
Nothing is worse than when you want to purchase something online and its hard. Buying anything should be made as easy as possible.. but...
The Netflix way
I wrote a few days ago about how Sony doesn't care about you or I because they just blast us with the same emails....
Sears is completely clueless
I was trying to look at game tables for Christmas and Sears wouldn't let me without registering. Since when did I need to use...
Where to find Google Analytics code
I had someone email me recently and ask where they could find their Google Analytics Code. Well, thankfully its a heck of a lot...
Freebies can be huge revenue sources
After looking around for books on analytics, I stumbled upon a book entitled "Behavioral Analytics for Dummies." It's an e-book by a company named...
Why Comcast Sucks Part 2 – And Why DirecTV Is Far Better
Everyone signs up for those great introductory offers and becomes a loyal customer to a company for a year. Then a year later guess...
Selling ice to Eskimos
I was watching this interesting documentary on bottled water and couldn't help but think that the bottle water company did the unthinkable: they sold...
Rated the best… huh?
How many times have you read or heard something was rated the best? While on vacation in Kauai our hotel's island guide said the...
Customer Service
I went into a local Radio Shack looking for an enclosure for a hard drive. The bad news was they didn't have it.. the...
Best Buy part 2
Best Buy does pretty well. So why don't they have toilet seat covers? Sure, they provide more piece of mind than actual protection, but...
