Coupons and when they really inspire customers to be marketers
I took my daughter in wholesale jerseys to get her haircut. And while she was fun in the process, I...
10 Google Chrome plugins for SEO and developers
Broken Link Checker - is a link checker that crawls through your webpage and looks for broken links. Check My Links is an...
Why don’t you have any customers?
My gym is packed. They are lucky. My gym's juice bar is dead. So much for luck. So why is a juice bar that...
Customer Service
I went into a local Radio Shack looking for an enclosure for a hard drive. The bad news was they didn't have it.. the...
Fear of crowds
If a crowd is swarming do you run to it or run away from it? I guess the answer depends on whether they are...
What you don’t tell customers might kill you
I just got off the phone with a survey company. They were surveying me about my recent interaction with GM.The amazing thing was how...
The death of newspapers
Time ran an article recently entitled "How to save your newspaper." It should have been entitled "How to kill your newspaper." Walter Isaacson is...
Tell Comcast its 2009
Comcast Cares right? So they say. But just because your customer service people seem nice doesn't fix other issues--like poor quality products. My wife...
I read the news today oh boy…
Why are newspapers going out of business? Because they always seem to be years behind everyone else.If I ran one of the major newspaper...
Sometimes a free service gets you more in the end
I remember when I moved to Connecticut years ago I needed to get my glasses adjusted and to find an eye doctor. The most...
