Why LandRollers rollerblades missed the boat with Cesar Millan
I've been a fan of Dog Whisper and Cesar Millan for years. I credit him for my having a fairly obedient German Shepherd. Realizing...
Thesis crowdsourcing experiment
I'm working on my thesis and thought it might be a cool social experiment to try to crowdsource for help. Its not about helping...
Tell Comcast its 2009
Comcast Cares right? So they say. But just because your customer service people seem nice doesn't fix other issues--like poor quality products. My wife...
How Amazon got smart
Yesterday I downloaded a book to my iTouch via Amazon. It's the same as if you purchased it on your Kindle. It's quite a...
Fear of crowds
If a crowd is swarming do you run to it or run away from it? I guess the answer depends on whether they are...
Cinemark off the mark
Nothing is worse than when you want to purchase something online and its hard. Buying anything should be made as easy as possible.. but...
Show that you care
I've had something wrong with my foot for about a week. It felt broken for a few days and then over time its slowly...
The death of newspapers
Time ran an article recently entitled "How to save your newspaper." It should have been entitled "How to kill your newspaper." Walter Isaacson is...
Talking a good game
A funny thing happened to me at Target yesterday. There was a cashier who talked a lot. Talked to the point of being a...
How to spread great word of mouth about your product/service
Recently on vacation my wife and I took a Kayak tour in Kauai, Hawaii. Not only was the guide extremely nice, but he was...