Tell Comcast its 2009
Comcast Cares right? So they say. But just because your customer service people seem nice doesn’t fix other issues–like poor…
How Amazon got smart
Yesterday I downloaded a book to my iTouch via Amazon. It’s the same as if you purchased it on your…
Fear of crowds
If a crowd is swarming do you run to it or run away from it? I guess the answer depends…
Cinemark off the mark
Nothing is worse than when you want to purchase something online and its hard. Buying anything should be made as…
Show that you care
I’ve had something wrong with my foot for about a week. It felt broken for a few days and then…
The death of newspapers
Time ran an article recently entitled “How to save your newspaper.” It should have been entitled “How to kill your…
Talking a good game
A funny thing happened to me at Target yesterday. There was a cashier who talked a lot. Talked to the…
How to spread great word of mouth about your product/service
Recently on vacation my wife and I took a Kayak tour in Kauai, Hawaii. Not only was the guide extremely…
Rated the best… huh?
How many times have you read or heard something was rated the best? While on vacation in Kauai our hotel’s…
I screwed up
President Obama admitted recently that he “Screwed up” with the nomination of Tom Daschle. It’s refreshing. I hope companies take…