Who’s to blame for the newspaper business?
That’s easy to answer. Newspapers are to blame. Elitism is to blame. Arrogance is to blame. I could go on…
Google me this or why Google hates customer service
Google maps for business seems like a great idea. That is unless you have to use it. Until recently I…
Best and worst time to be in marketing
The internet can make or break a company. Ever stay up late and watch an infomercial? It used to be…
When is nothing on sale?
When is nothing on sale? When everything is on sale. Ever go into Kohl’s? It seems like everything is 40%…
‘Tis the season to be incompatible
I have a huge problem with Christmas. Why don’t any of the Christmas light bulbs fit in the other light…
Out with the old… in with the other stuff
What is new? With the economy on the fritz you have to wonder what will come of marketing. Will everyone…
You’ve really made it baby?
When do you know your product or service has really made it? When people write books about it. Especially if…
Business 2.0, 3.0, or whatever.0
If you were in charge of marketing yourself what would be the first thing you’d work on? Your personality? Resume?…
Do you know if your customer service sucks?
I had an experience with Sirius satellite radio and their subpar customer service. The issue was with a home radio…
I love being rewarded
We’ve all experienced the teenager at the grocery store pushing a huge line of shopping carts back to the store….