This is getting old for many people who know me, but recently a friend turned me on to a book that I would have never read because I’m not a baseball fan: Moneyball. It’s a great book. But there are two ways of reading it; as a baseball fan or as a business and analytics [...]
Twitter is good as a communication tool. However, I just discovered its biggest downfall. Getting hacked. Like the New York Times, one of our corporate Twitter accounts got hacked. How? I don’t know. The biggest flaw in Twitter is that they don’t send out an email to verify that you really wanted to change your [...]
Far too often our experiences with customer service is painful. And it often happens overseas. Over the past few days I’ve dealt with Go Daddy’s customer service on two separate occasions and both were very good. The first occasion was to cancel one account, I was hosting four seperate websites with them and found out [...]
