Thesis crowdsourcing experiment

I’m working on my thesis and thought it might be a cool social experiment to try to crowdsource for help. Its not about helping me write my thesis, but helping me find studies, articles, opinions and books. I’ve found a lot of books and studies (I’ll list those this weekend) but of course there is [...]

Tell Comcast its 2009

Comcast Cares right? So they say. But just because your customer service people seem nice doesn’t fix other issues–like poor quality products. My wife ordered “Twilight” on OnDemand. Halfway through the movie the DVR errored out. We went to saved programs and hit play. It errored out again. The second time we went there it [...]

How Amazon got smart

Yesterday I downloaded a book to my iTouch via Amazon. It’s the same as if you purchased it on your Kindle. It’s quite a wonderful addition to the iTouch and frankly anyone who loves reading and wants their books instantly. Even though the iPhone and iTouch are competitors, Amazon just insured itself more and more [...]

Fear of crowds

If a crowd is swarming do you run to it or run away from it? I guess the answer depends on whether they are carrying rocks and torches. But I have to wonder why companies often seem to run away from crowds who are carrying cash. The crowds aren’t carrying physical money to your door–but [...]

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